Testimonials

This Letting agent did excellent effort to make me able to get my dream home. This effort went until realizing my final achievement while I was in certain challenges of approving my right to rent due to mis information. This agent joined me to help all the way to get my legal right to rent a home. I pass my gratitude to all members who took part in realizing my dream home.
Thank you!!!
Google Review - Ewnet Arinet (Tenant) ⭐⭐⭐⭐⭐
23/10/2023
 
I Would recommend Liverpool Residential to anyone. Brilliant customer service, friendly and professional.
Google Review - ⭐⭐⭐⭐⭐
31/08/2023
 
First class service from John and Matt. Estate agents that actually answer a phone !!! Above and beyond from the team, would absolutely recommend 100% .
Google Review - Rob D ⭐⭐⭐⭐⭐
30/08/2023
 
We rented for just over a year with Liverpool Residential and we had a really positive experience with them. Any problems with the house were sorted quickly and all of the staff were always friendly and helpful with us even after the tenancy ended. Thank you!
Google Review - Clare ⭐⭐⭐⭐⭐
30/06/2023
 
Excellent!

I cannot praise Liverpool Residential enough. As a Landlord I require, assistance in managing and letting my properties and at times a knowledgeable, balanced view of the local market and legal position. Liverpool Residential are extremely reliable, highly professional, well organised, very helpful and reasonably priced.

They recently pulled out all the stops, working over a bank holiday weekend to fast track background checks etc, prepare a Tenancy Agreement and get it signed in order that I had no gaps in occupancy (old Tenant out and new tenant in), on the same day . I have no hesitation in recommending their services to anyone seeking to let , buy , rent or sell a property.

John and Margaret are always extremely helpful and pull out all the stops to assist. I have found their support and assistance to be invaluable.

Highly recommended!
Google Review - Paul (Landlord) ⭐⭐⭐⭐⭐
01/06/2023
 
Excellent Service
Google Review Ivan (Seller) ⭐⭐⭐⭐⭐
31/05/2023
 
I had a very good time with this agency, polite and helpful staff.
the apartment is exactly as shown in the photos🌸
Google Review - Corinne (Tenant) ⭐⭐⭐⭐⭐
27/05/2023
 
Their service is very considerate, and the response is also very fast. If there is a need to rent or buy a property, i will definitely ask them again for assistance.
Google Review Kelvin (Buyer) ⭐⭐⭐⭐⭐
27/05/2023
 
My experience working with Liverpool Residential over the past 8 years has been exceptional. Their customer-centric approach, extensive local knowledge, efficient processes, and professionalism set them apart from other letting agents in Liverpool. I wholeheartedly recommend their services to any landlord in search of a reliable and trustworthy agency to assist them in managing their property.
Google Review from Stephen (Landlord) ⭐⭐⭐⭐⭐
26/05/2023
 
A thoroughly professional service that exceeded all my expectations. Matt, John and everyone at Liverpool Residential should be commended for their hard work, customer service and patience. They all took the time to talk and discuss all the options on the table in a professional and polite manner. Thank you again.
Andy - ⭐⭐⭐⭐⭐
29/03/2019
 
Excellent service , very professional everything ,taken care of ,takes all the hassle out of finding tenants, contracts and legal stuff . I cannot thank them enough
Jimmy (Landlord) ⭐⭐⭐⭐⭐
07/03/2019
 
Best estate agents in Liverpool. I have used many others in the past and this guys have delivered on everything.
Trustpilot Review Paco - (Landlord) ⭐⭐⭐⭐⭐
12/02/2019
 
Recently sold a property with Liverpool residential , chose them as they didn't take payment till property sold. Not overpriced local and friendly staff.
Trustpilot Review Ms. L Taylor (Seller) ⭐⭐⭐⭐⭐
31/01/2019
 
Very efficient and thorough service in letting out my property
Trustpilot Review Ms. P Chammings (Landlord) ⭐⭐⭐⭐⭐
30/01/2019
 
Simply the best Estate agents we have used.

Their low fixed price fee, was the 1st selling point for us, but you will never know how pro active they are in selling your home until you try them.

In the past we have had experience of using 3 of the so called bigger agents on Allerton Road and I can honestly say they blow them out of the water in terms of service and proactiveness.

We were allocated Tricia as our agent and she was amazing in keeping us updated and was so proactive in selling the house.

We had a few ups and downs with the sale due to people pulling out but she always had someone else lined up within days.

Genuinely can’t recommend them enough and factoring in their low fees they would get 10 stars from me.

If we ever sell another property, we would use them without doubt and will be recommending them to friends and family.
Stephen ⭐⭐⭐⭐⭐
19/01/2019
 
Very helpful team. Nothing is too much trouble. Much better than using a large franchised agent as they can be far more focused.
Trustpilot Review Mr. Harrison (Landlord) ⭐⭐⭐⭐⭐
14/08/2018
 
I would recommend Liverpool residential. Matt, John and Tricia are very professional, helpful and great to deal with. Happy to leave my property under their management. Thank you guys
Trustpilot Review Mr. Tuna (Landlord) ⭐⭐⭐⭐⭐
28/07/2018
 
The guys at Liverpool Residential look after my property rental with ease and efficiency, my queries are always answered in quick fashion. Considering I live on the other side of the world this really is a hassle free armchair investment for me. Well done guys!
Mr Smith (Landlord) ⭐⭐⭐⭐⭐
24/07/2018
 
Helpful company who deliver what they say
Trustpilot Review Mr. Aspinall (Landlord) ⭐⭐⭐⭐⭐
12/07/2018
 
Pleasure to deal with and provided an excellent tenancy find service with no hassles. Followed up quickly on documentation and handover of details, would not hesitate to use again.
Trustpilot Review Mr. T Owens (Landlord) ⭐⭐⭐⭐⭐
13/06/2018
 
I am very pleased with the way Liverpool Residential look after my Two Rental
Properties.
Any repairs to the properties are dealt with soon as possible keeping the Tennant happy.
Mark - (Landlord) ⭐⭐⭐⭐⭐
13/06/2018
 
Lovely, helpful ,professional my experience so far with Tricia has been calming and quite fun actually! Shocking as moving in general is very stressful and they all work to make it a brand new start a fresh as it should be 😚
Google Review Bella (Tenant) ⭐⭐⭐⭐⭐
30/05/2018
 
I have been with Liverpool Residential as a landlord for almost 10 years and in that time i have found them efficient, effective and responsive with virtually no down time between tenants. Cant recommend them enough!
Trustpilot Review Mr. Donaldson (Landlord) ⭐⭐⭐⭐⭐
07/05/2018
 
Used Liverpool Residential to rent out our property and then eventually sell our property and they have were excellent every step of the way. Highly recommend
Google Review Mr. Crew (Seller) ⭐⭐⭐⭐⭐
03/05/2018
 
Just a really good service
Mr. McGovern (Landlord) ⭐⭐⭐⭐⭐
05/04/2018
 
Excellent agents, have used others and these are the best we've tried. Wouldn't trust our property in anyone else's hands
Mr & Mrs Buckley (Landlord) ⭐⭐⭐⭐⭐
21/03/2018
 
Fantastic Company and Excellent service. I have worked with Liverpool Residential for a number of years and couldn't ask for a better service.
John, Matty and the team manage a number of properties.
I would highly recommend Liverpool Residential if you are looking for a professional, efficient and extremely reliable company to organise lettings and mortgages.
I have also received very positive feedback from tenants who appreciate the customer service and professionalism Liverpool Residential offer. Thank you
Miss Doyle (Landlord) ⭐⭐⭐⭐⭐
14/02/2018
 
Excellent agents, have used others and these are the best we've tried. Wouldn't trust our property in anyone else's hands
Mr. Buckely (Landlord) ⭐⭐⭐⭐⭐
24/01/2018
 
I have been working with Liverpool Residential for over 7 years and they have been excellent. They have looked after my properties as if they were their own. I get regularly reports from Liverpool residential on the condition of my properties and action which is required. They also have great marketing channels to help promote my properties to tenants, so my properties have very high occupancy. Liverpool Residential also offer mortgage advice, and have arranged many mortgages for me. Special Thanks to Matty and John for their amazing work and great attention to detail. Keep up the good work lads. Thanks, JP
John Paul Donnolly - Landlord
27/10/2017
 
We Sold ore house with this company... ore experience from start to finish was excellent .. quick replies to ore emails .. outstanding customer service .. they made what should of been a stressful time worry free the whole sale ran perfectly thanks again ! Will be highly recommending you to friends and family
Lisa H - Vendor
28/09/2017
 
I am leaving a review for these guys after 6 months as i'm just going through my old stuff and i had forgotten to do this. My residence is in Birmingham and i owned a property in Liverpool. After two years of misery from other estate agents these guys were the ones for me. They took full control of the situation. I had to visit once a month when i was dealing with the other agents, with these guys i didn't have to visit at all.

These guys are professional, they know what their talking about, i don't think they just want your money (after all they are in business so they want something) - i think they genuinely value your custom. They understand that good business is from word of mouth. These guys are busy and they busy for a reason. I had no problems with them. Wishing them success.
Ash - Landlord
23/06/2017
 
Great value, got the house sold! Could have done more to chase the buyers but were happy to do this when I asked. Overall a really good service!
Capricorn Crescent, L14 - Vendor
06/11/2016
 
Fabulous service from John and the team. They were always at the end of the phone or email if I needed them. They made the selling process easy.
Vendor - Barmouth Way, L5
04/08/2016
 
Clear, straightforward, competent advice and guidance. As a responsible landlord of several decent quality properties all I expect is tenants who look after the property and pay their rent in full on time. The staff at Liverpool Residential have been more helpful than any other estate agents I have consulted.
J. Lunt - A Landlord
16/01/2016
 
Thanks for selling our home so quickly. Your service was professional and I would have no issue in recommending Liverpool Residential to my friends and family. You saved us £2755 in fees compared with another estate agent in Allerton we had out to value our property before deciding to proceed with yourselves.
Vendor - Torrington Road, L19
21/12/2015
 
Thanks for selling my property in Garston so fast. I was really pleased with the service you gave me and the sale seemed to go really smoothly. I would not hestiate to use Liverpool Residential if we decide to move again.
Vendor - Vulcan Close, L19
16/10/2015
 
Liverpool Residential sold my property in L19 in less than two months. The initial valuation they carried out was found to be very accurate as when a buyer was found and the mortgage survey completed it was exactly what they had told me. They were professional at all times & I was contacted with regular updates as to how the sale was progressing. I would happily recommend them to anyone looking for a professional estate agent.
Vendor - Ramsey Road, L19
24/11/2014
 
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